Terms and Conditions for Billabong Stays

Welcome to Billabong Stays. These Terms and Conditions govern your use of our online platform and the services we provide, including boutique hotel management, holiday rental curation, luxury apartment leasing, corporate accommodation solutions, property styling for tourism, and guest experience enhancement. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our service.

1. Definitions

• "Service" refers to the hospitality and accommodation services offered by Billabong Stays through our online platform.
• "User", "You", "Your" refers to the individual or entity accessing or using our Service.
• "Billabong Stays", "We", "Us", "Our" refers to Billabong Stays, located at 2847 Surf Parade, Broadbeach, QLD, 4218, Australia.

2. Acceptance of Terms

By accessing and using our site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These terms apply to all visitors, users, and others who access or use the Service.

3. Services Provided

Billabong Stays offers a range of hospitality and accommodation services, including but not limited to:

• Boutique hotel management
• Holiday rental curation
• Luxury apartment leasing
• Corporate accommodation solutions
• Property styling for tourism
• Guest experience enhancement

Specific terms and conditions relating to individual bookings, property management agreements, or service contracts will be provided separately at the time of engagement.

4. User Responsibilities

As a user of our Service, you agree to:

• Provide accurate, current, and complete information when making inquiries or bookings.
• Comply with all applicable laws and regulations when using our Service.
• Use the Service only for its intended purpose and not for any fraudulent or unlawful activities.
• Respect the property and rules of any accommodation booked through Billabong Stays.

5. Bookings and Payments

All bookings made through Billabong Stays are subject to availability and confirmation. Payment terms, cancellation policies, and refund policies will vary depending on the specific accommodation or service booked and will be clearly communicated prior to confirmation.

Prices displayed on our site are subject to change without notice. We reserve the right to correct any errors in pricing or descriptions.

6. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Billabong Stays or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

7. Disclaimers and Limitation of Liability

While Billabong Stays strives to provide accurate and up-to-date information, we do not warrant the completeness, accuracy, reliability, suitability, or availability of the information, products, or services offered on our platform. Your use of our Service is at your sole risk.

To the fullest extent permitted by law, Billabong Stays disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Billabong Stays will not be liable for any damages of any kind arising from the use of our Service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Billabong Stays, its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees and costs, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Queensland, Australia, for the resolution of any disputes arising out of or relating to these Terms or your use of our Service.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We will provide reasonable notice of any material changes, typically by posting the updated terms on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Address: 2847 Surf Parade, Broadbeach, QLD, 4218, Australia
• Phone: (07) 5664 9112
• Email: info@billabongstays.com.au

These Terms and Conditions were last updated on 20th November 2023.